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When you have no hot water and your water heater is not working, one of the first things to think about is, do you have a gas or electric water heater?

If you are not sure give us a call at (866) 266-5261 and we can walk you through the process of determining what type of water heater you have. If you know what type of water heater you have, feel free to read some simple diagnostic information below about no hot water. If you need help lighting a pilot on a gas water heater call for assistance.

Gas Water Heaters

If you have a gas water heater and you are not getting any hot water, it usually means the pilot light on your water heater has gone out or your water heater has a malfunctioning part. If you have tried to light your pilot and it still won’t light give us a call and a highly trained Affordable Water Heaters technician can diagnose the problem and let you know your options, most often we have same day service and parts available to fix your water heater. 

Electric Water Heaters

If you have an electric water heater and you are not getting any hot water, it’s possible that your breaker may have tripped or the water heater has a faulty thermostat. It’s a good idea to check your breaker box to see if the water heater breaker has tripped. If the breaker is in place most often a water heater part has failed. Call (866) 266-5261 and an Affordable Water Heaters technician can diagnose the problem and let you know exactly what the solution is, most often we have same day service and parts available to fix your water heater right away.

Leaking Water Heater?

• Water Dripping From The Top
• Water Leaking From The Bottom
• Leaking Pipes

If you notice water around the water heater or dripping from the water heater, you most likely have a water heater that needs replacing. If the water is leaking from the bottom of your water heater, this usually means there is a crack in the internal tank and you will need a water heater replacement.

Affordable Water Heaters Guarantees we will beat any competitors price. We offer quality products installed with a full 6 year parts and LABOR guarantee and have thousands of satisfied customers. Call (866) 266-5261 now to request a FIRM PHONE QUOTE.

Sometimes a water heater can develop a leak from the top, this is usually caused by a fitting or a plumbing part that has malfunctioned. In this case, the water heater can most often be repaired.

If your water heater is leaking you should turn off both the incoming water supply line.  Turning off the water supply to your broken water heater will help minimize any possible damage.  Feel free to call (866) 266-5261 and a water heater expert will assist you in turning off the gas and the water to help minimize any possible water damage.

You can schedule an appointment for an Affordable Water Heaters technician to come to your home and diagnose the problem with your water heater. Our technician will let you know exactly what the solution is and can replace or repair your water heater on the spot.

Not able to enjoy a steaming hot bath any more or is there not enough hot water to last a full shower? Running out of hot water is never fun and it can be caused by a few different issues.

Commons causes:

• Gas water heater, the gas control valve (thermostat) could be broken.
• Electric water heater, one of the electric elements or thermostats could have burned out.
• The dip tube inside the water heater could be bad, causing a reduced flow of hot water through your pipes.
• If your water heater is old (8+ years) or if you live in an area with hard water your water heater could be full of sediment. This will reduce the amount of hot water available.
• If you are new to the home, the tank may be undersized for your needs or smaller than the water heater in your previous home.
• Your hot water needs / habits may have increased over time.

Sediment

Generally as a water heater ages and nears the end of it’s useful life, it will produce less and less hot water.

Most often this is caused by sediment building up inside the tank. Sediment build-up will decrease the amount of hot water your water heater can produce. Often times the water heater will be noisy or tend to make a loud rumbling sound if sediment is the problem. Generally speaking if this is the issue, replacement is the most effective option.

Malfunctioning Parts

A faulty or bad part can also be the source of not enough hot water. Over time or due to a manufacturing defect a part can wear out, but often they can easily be replaced to get your water heater working at top efficiency again.

A highly trained Affordable Water Heaters technician can diagnose the problem with your water heater and let you know exactly what the solution is. Most often we have the parts available to fix or replace your water heater on the spot.

Call 24 hours a day (866) 266-5261 to speak with one of our water heater experts to schedule an appointment and have a technician solve your water heater problem quickly.

Water Heater Too Noisy?

Having a noisy water heater is mostly a nuisance, but it could also mean a problem is present. As water heaters age sediment accumulates at the bottom of the tank, this is especially true if the water heater has not been drained on a regular basis.

The noise described as “rumbling” usually is the sound of expanding heated water escaping from sediment at the bottom of a tank. This situation is not dangerous, but it is a sign that the water heater has lost much of it’s efficiency and may be time for replacing.

As sediment builds up, more and more heat is lost up the chimney and less heat gets into your water. The overheating of the bottom of the tank also shortens the life of the tank and can lead to the failure of the water heater. Certain areas are notorious for “bad” water and in these areas flushing the water heater regularly can extend it’s life and save on energy costs. However, once sediment is allowed to build up and solidify it is impossible to remove from residential model heaters. To prevent this solidification in the future a homeowner can flush the water heater periodically. 

A high-pitched noise from your water heater can be the result of high incoming water pressure. This can be a problem and should be diagnosed and repaired as quickly as possible. Water heaters are designed with a temperature / pressure relief safety valve. This valve is designed to open and release water when the temperature is too high or if there is an excess buildup of pressure inside the tank. If for some reason this valve fails to open and the water heater is over pressurized this should be addressed. Long term excess pressure in the water heater or plumbing system can lead to leaks, cracks and in some rare cases a burst water heater.

Our water heater experts are available 24 hours a day to help determine noisy water heater problems. Call (866) 266-5261 to schedule an appointment or to speak with a water heater expert now.

Emergency Shutdown Instructions

If you have a leaking water heater, follow our emergency shut down instructions below.

You can also call us 24 hours a day 7 days a week, 365 days a year at (866) 266-5261. One of our water heater experts will walk you through turning off your water heater.

1. TURN OFF the Gas or Electricity:

Gas: Twist the dial on the top of the thermostat from the “on” to the “off” position. This will turn off the gas at the water heater. If you ever smell gas – exit the home and contact the gas company immediately.

Electric: Find your breaker box and flip the breaker for your water heater or if your water heater has a disconnect switch close to the water heater simply turn off the switch to turn off power to the water heater.  

2. TURN OFF the Water Supply:

Find the cold side water pipe connected to the water heater and follow the water pipe back to the source or the wall – you should see a water shut off valve.

Gate Valve: If you have an old style turn faucet handle – Twist the handle clockwise until it stops. This should turn of the water.

Ball Valve: If you have a newer lever style ball valve pull or push the handle a quarter turn – this should turn off the water. 

3. DRAIN the Water Heater if leaking: (optional)

Drain the water heater if necessary to avoid any damage by connecting a garden hose to the bottom drain valve on the water heater. Run the other end of the hose to a lower location where hot or rusty water will not cause damage (hot water can damage grass and plants). Open the hot side faucet in the sink closest to the water heater – this will release the vacuum seal and let the water drain out of the water heater. Allow 10-30 minutes for the water heater to drain. Call us to speak with a water heater expert for help. We can schedule an appointment for a technician to arrive and repair or replace your water heater.

4. Contact Us For Help

Don’t worry.  Once we replace your broken water heater, we will take your old one and recycle it, at no charge to you.